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Replacement & Refund Policy

Replacement Policy

All of our products come with a 6-12 months warranty (lifetime warranty for some items), and our friendly customer service professionals are always standing by to help.

For product issue to ask for a replacement & Return.

Please contact us at: care.gh@oraimo.com.

With your order ID, product picture, and issue description.

Then we will contact and help you to solve the problem.

Refund policy

All of our products come with a 6-12 months warranty (lifetime warranty for some items), and our friendly customer service professionals are always standing by to help.

For product issue to ask a  replacement & Return.

Please contact us by: care.gh@oraimo.com.

With your order ID, product picture, and issue description.

Then we will contact and help you to solve the problem.